Collaborative Performance Measurement
نویسندگان
چکیده
altered customer demands create a new dynamic and ibility and mobility of enterprises (Camarinha-Matos, 2002). For these reasons, different enterprises have to cooperate in order to meet customer needs effectively, to encounter the contemporary prevalent high competition and innovation pressure as well as to be permanently successful in largely saturated markets. In this respect, the opening of an organization’s borders is no longer regarded as a necessary evil but rather as an opportunity of strategic importance. Current approaches mainly focus on the cross-enterprise integration of data, functions, and processes for operational purposes within such collaborative business structures
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